Medical Assistant

Who We Are?

We are a leader in a top medical aesthetic and functional medicine practice where we are dedicated to our craft, where we provide excellent patient experiences every time. We are on a mission to empower individuals by nurturing their internal and external well-being, fostering a deep sense of self-worth and confidence that propel them to flourish in every facet of their lives.

The Position

FULL TIME AESTHETIC MEDICAL ASSISTANT

This dynamic position as an aesthetic medical assistant plays a vital role at RUMA Medical Aesthetics. This dynamic position plays a vital role at RUMA Medical Aesthetics. This position involves managing a thriving schedule with providers that are performing treatments. You will need to coordinate communication with the team and patients. You need to be an autonomous worker, maintaining RUMA’s protocols and procedures, while having a sterile, tidy environment. We prioritize learning and continuing education for our team and education for our patients, community and industry.

The Right Fit

A quick learner with problem-solving and critical thinking skills

Someone who takes the initiative to figure out what needs to be done through creativity and flexibility

Customer-service oriented with ability to quickly establish rapport with customers and team

Guest experience driven and loves to follow up with patients and provide after care support

Obsessively motivated, reliable, and resourceful

Has an aptitude for communication around operating systems

Superior organizational skills, follow-through skills and attention to detail

Excellent communication skills and ability to finish assigned tasks

You are humble, hungry and smart

Autonomous work ethic

Must-Haves

MA or CNA Certification

Prior experience as a medical assistant

Knowledgeable in procedures including neurotoxin, filler, and PRF injections as well as kybella and sculptra

Meticulous and timely with charting

Obsessively motivated, reliable, and resourceful

Knowledgeable and responsible for abiding by all of Ruma’s treatment protocols

Maintains a sterile, tidy environment in all work areas

Loves learning and attends all training, meetings, team activities, and education that Ruma requests.

Punctual with arriving to work and also staying on time with your patients

Team player that loves helping out whenever possible

Excellent communication skills

Positive and upbeat personality

Action-oriented with ability to take constructive feedback

Professional and mature demeanor with presentable appearance

Ability to set the tone for the team with optimal professionalism

Not the right fit

Someone who does not have any assisting experience

Someone who needs a ton of structure and consistency

Not willing to jump in as needed on tasks that aren’t “yours”

Someone who can’t work independently

Someone who is not tech savvy and may shy away from figuring things out for themselves

Key Responsibilities will Include

Assisting providers who are injecting neurotoxins, filler, PRF, and other products.

Ensure that all patients are being reminded of upcoming appointments with pre-care instructions

Ensure that all patients are followed up with see how they are doing and provide them with virtual copy of post care instructions

Responsible for taking patient notes

Maintain sterile and tidy environment

Attend all training, meetings, team activities, and education that Ruma requests

Attend all monthly training sessions

Arrive to work 30 minutes before your first patient to prepare for your day

Punctual with arriving to work and also staying on time with your patients

Create tickets and encounters for every patient – determine if the patient is new or existing – looking up medical and treatment history

At the beginning of your day, looking up Alle/Aspire and similar points and applying them when appropriate, looking up VIP Program status and applying credits when appropriate

Responsible for checking out guests, helping complete inventory at the end of every day, and checking supply stock weekly

Responsible for staying on time with each guest and knowing your schedule. Your schedule will be customized to what works best for you.

Keeping an eye on your books and making sure clients are scheduled for the appropriate treatments and appropriate amount of time.

Managing photos of patients

Follow all morning and evening duties established by the clinic

Making sure rooms are all stocked with needed supplies

Willing and available to help the team out in any way with patients, charts, training, educational material, marketing, and growing the medical aesthetic program with fellow NP’s and RN’s

Abide by our RUMA Dress and Appearance code

Willing to help create videos / marketing content and hold marketing / promotional events with the team and with guests

If this opportunity excites you, please complete this brief application. We will be accepting applications through Wednesday, December 31st.
Thank you,
Shelby Miller

apply now

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